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OHQ's documents are sufficient evidence of a cost that is payable unless they are revealed to be wrong. Consumer will use its practical efforts to notify OHQ of any type of invoice disagreement within fourteen (14) days of receipt of a billing, complying with the process detailed in Section 15. If Customer disagreements a billing, the invoice must remain to be paid on schedule however OHQ will attribute or refund Client if it is later on fairly established by OHQ or according to the disagreement resolution process detailed in Area 15 that the invoice was inaccurate and the Customer is qualified to a debt or refund.

Such revisions might include, without constraint, modifications to the quantities of the Subscription Costs or Usage Costs for OHQ Paid Providers, changes to the use allocations consisted of in the Rates Plans, and discontinuation of Rates Strategies. (a) Each such modification will take impact after reasonable breakthrough composed notice is provided to Customer (as an example, by being posted to the OHQ Web Site), other than that any kind of such revision that influences a Selected Paid Service will put on Client beginning at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ offers notice of such alteration to Consumer in accordance with Area 16.8.

If Consumer does not terminate its usage of any kind of affected Selected Paid Service before the efficient date of such alteration, Customer will be considered to have consented to such revision relative to such Selected Paid Service. (b) If a Prices Strategy selected by Client is ceased, OHQ will certainly offer Client with practical advancement notification of no less than thirty (30) days and Consumer will be provided the choice of picking a brand-new Rates Plan from then-current pricing strategies provided by OHQ.

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For avoidance of question, this paragraph does not use to changes to the Price Checklist, which are attended to in Section 7 (virtual receptionist pricing).1. Client stands for that all details supplied by Consumer and its callers to OHQ (including, without restriction, all call information and details relating to Client's Charge card) is accurate, up-to-date and total at the time it is given to OHQ

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Client needs to whatsoever times follow all regulations, guidelines, criteria and codes appropriate in connection with its use OHQ Offerings and the Client's supply of its product or services to its callers. Consumer will not make use of any type of OHQ Offerings to engage in, or to encourage or aid others to engage in, any kind of unlawful or deceptive activities.

If a new Paid Service Term begins earlier than 3 (3) days after such email is sent out, Consumer will incur the appropriate Subscription Cost for the brand-new Paid Service Term (the ""). The effective day of such discontinuation will certainly be either (i) the Requested Termination Day, or needs to Consumer not specify an Asked for Termination Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer ends according to this Section 10.1(b): (i). The Subscription Costs that have actually been pre-paid will be retained and the OHQ Offerings available to Client till the last day of the Final Paid Service Term (subject to reinstatement fees under clause 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit scores will certainly be retained by OHQ for future usage by Client if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Following termination of any OHQ Solution, OHQ will certainly not be responsible whatsoever for addressing phone calls, taking or supplying messages, or executing any kind of various other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ may terminate Consumer's Account and Client's accessibility to the Account.

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(e) Complying with discontinuation of any OHQ Providers, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to restore or otherwise recommence a terminated OHQ Providers, OHQ might require that Customer pay a reinstatement cost of $30 (to cover OHQ's affordable prices in processing the reinstatement) Information collected by OHQ from Customer and its callers may be used, revealed and shared by OHQ according to OHQ's privacy plan as readily available on the OHQ Internet Site ("") and as may be modified from time to time.

The Controller thus appoints the Processor relative to processing tasks taken on throughout the provision of receptionist solutions. OHQ and Consumer acknowledge and concur that the Cpu undergoes the adhering to commitments: The Processor will adhere to the relevant Data Security Rules and should: (a) just act on the written guidelines of the Controller and make certain those acting under their authority do the same; (b) ensure that people processing the information are subject to a task of confidence; (c) use its best efforts to guard and protect all individual data from unauthorised or unlawful handling, including (yet not restricted to) unexpected loss, destruction or damages; (d) guarantee that all processing satisfies the requirements of the GDPR and relevant Information Protection Legislation; (e) make certain that where a Sub-Processor is used, they: just involve a Sub-Processor with the prior permission of the Controller; inform the Controller of any type of desired adjustments concerning Sub-Processors; they implement a created agreement including the very same data defense commitments as established out in these Terms; understand that any kind of failure on the component of the Sub-processor to abide with the Data Security Laws, the Cpu continues to be totally responsible to the Controller for the performance of the Sub-Processor's obligations; and assist the Controller in giving subject accessibility and allowing information topics to exercise their civil liberties under the Data Protection Laws.

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The Controller will accomplish sufficient and proper onboarding and due diligence checks for all Cpus, with a complete analysis of the compulsory Information Protection Legislation needs. The Controller shall verify that the Cpu has adequate and recorded procedures for information violations, information retention and information transfers in position. The Controller shall obtain proof from the Cpu regarding the: (a) verification and integrity of the staff members used by the Cpu; (b) any kind of certifications, accreditations and policies as described in the onboarding process; (c) technological and operational procedures used in guarding the Personal Information; and (d) treatments in position for permitting information subjects to exercise their civil liberties, including (however not restricted to), subject access demands, erasure & rectification procedures and limitation of processing actions.