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What's The Best Live Virtual Receptionist Product

Published Jul 27, 24
6 min read


OHQ's documents suffice evidence of a charge that is payable unless they are revealed to be incorrect. Customer will utilize its sensible efforts to notify OHQ of any invoice disagreement within fourteen (14) days of receipt of an invoice, adhering to the procedure described in Section 15. If Client disputes an invoice, the billing should continue to be paid promptly however OHQ will credit or refund Client if it is later on fairly determined by OHQ or pursuant to the disagreement resolution procedure detailed in Section 15 that the invoice was inaccurate and the Consumer is qualified to a credit scores or reimbursement.

Such revisions might consist of, without restriction, adjustments to the quantities of the Subscription Costs or Usage Costs for OHQ Paid Solutions, adjustments to the usage allocations consisted of in the Prices Plans, and discontinuation of Prices Strategies. (a) Each such revision will work after affordable breakthrough created notice is provided to Consumer (as an example, by being published to the OHQ Internet Site), other than that any type of such revision that influences a Selected Paid Service will use to Consumer beginning at the start of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ supplies notice of such modification to Customer according to Area 16.8.

If Consumer does not end its use any type of afflicted Selected Paid Service prior to the reliable date of such alteration, Consumer will be deemed to have actually concurred to such alteration with respect to such Selected Paid Service. (b) If a Rates Plan chosen by Customer is discontinued, OHQ will offer Consumer with sensible advancement notification of no less than thirty (30) days and Customer will certainly be given the option of choosing a brand-new Prices Strategy from then-current prices plans offered by OHQ.

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For avoidance of question, this paragraph does not use to adjustments to the Cost Listing, which are addressed in Area 7 (live receptionist services).1. Consumer represents that all info provided by Client and its callers to OHQ (including, without restriction, all get in touch with information and info regarding Consumer's Charge card) is accurate, updated and complete at the time it is supplied to OHQ

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Client must in any way times follow all legislations, laws, standards and codes relevant in link with its use of OHQ Offerings and the Customer's supply of its services and product to its customers. Consumer will not use any kind of OHQ Offerings to involve in, or to urge or assist others to take part in, any illegal or deceptive tasks.

If a new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent, Customer will certainly incur the suitable Subscription Charge for the brand-new Paid Service Term (the ""). The effective day of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or ought to Client not state a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Client ends according to this Section 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be kept and the OHQ Offerings available to Customer till the last day of the Final Paid Service Term (subject to reinstatement charges under stipulation 10.3(e)) and the extra equilibrium of the Prepaid Usage Debt will be preserved by OHQ for future use by Consumer if Customer chooses to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Solution, OHQ will certainly not be liable by any means for addressing telephone calls, taking or providing messages, or performing any kind of other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Client's Account and Customer's access to the Account.

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(e) Complying with discontinuation of any OHQ Services, OHQ will have no responsibility to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to renew or otherwise recommence an ended OHQ Providers, OHQ might call for that Client pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Info gathered by OHQ from Client and its customers may be utilized, disclosed and shared by OHQ in accordance with OHQ's privacy plan as offered on the OHQ Internet Site ("") and as might be amended once in a while.

The Controller thus designates the Cpu relative to handling activities carried out throughout the stipulation of receptionist services. OHQ and Consumer acknowledge and concur that the Processor goes through the following obligations: The Processor shall abide by the appropriate Data Protection Regulations and have to: (a) just act on the created instructions of the Controller and ensure those acting under their authority do the same; (b) make certain that individuals processing the data undergo an obligation of confidence; (c) use its finest efforts to safeguard and protect all individual data from unsanctioned or unlawful handling, consisting of (however not restricted to) unintended loss, damage or damage; (d) ensure that all handling satisfies the demands of the GDPR and relevant Information Security Laws; (e) ensure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous permission of the Controller; inform the Controller of any desired changes concerning Sub-Processors; they apply a created contract including the same data defense responsibilities as laid out in these Terms; recognize that any type of failure on the part of the Sub-processor to abide by the Data Security Rule, the Cpu remains completely responsible to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in offering subject access and permitting data subjects to exercise their legal rights under the Information Defense Regulations.

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The Controller shall perform appropriate and proper onboarding and due diligence look for all Processors, with a complete assessment of the required Information Protection Law needs. The Controller shall validate that the Processor has adequate and documented procedures for data breaches, data retention and information transfers in area. The Controller will acquire evidence from the Cpu as to the: (a) verification and dependability of the workers utilized by the Processor; (b) any kind of certificates, certifications and plans as referred to in the onboarding process; (c) technological and operational procedures made use of in securing the Personal Information; and (d) treatments in place for allowing data topics to exercise their rights, consisting of (but not limited to), subject accessibility demands, erasure & rectification procedures and constraint of processing procedures.