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The solution offered by OfficeHQ is professional. The backend system is intuitive and caters to our company need for overflow calls. I would certainly recommend any kind of tiny business looking for a virtual function to take into consideration the service offered by OfficeHQ.
As a local business, every new business lead matters. Being used OfficeHQ, we're confident that not one of our beneficial leads will certainly be missed out on no issue the moment of day. We love the flexible solution offering and find it to be an economical means to supply 24/7 function to our customers.
Would certainly advise them to others. We have actually partnered with OfficeHQ to use our customers pleasant receptionists to handle our telephone calls when our team are busy, as a real individual is so a lot far better to speak to than voicemail we find! We use their solution for specific task sales lines, the workplace line and mobiles when we remain in meetings or onsite mainly.
They happily and expertly dealt with several of my phone calls when we were a little short-staffed. We have actually been making use of OfficeHQ for a number of years currently. In our capability of a health care provider, having all unanswered calls received as messages in real-time as e-mails is indispensable.
Extremely tailored, adaptable to suit our business requirements. Well worth it! In the start-up phase for my legislation technique, I chose a digital function solution to avoid the overheads of a full-time receptionist. There was some preliminary uneasiness around whether the arrangement would be smooth and whether a high requirement of phone call experience for my customers might be preserved, but it's been great.
OfficeHQ have actually made a massively favorable difference to our company for the previous 18 months. As a small and active team, we don't have capacity to take care of new lead phone calls on a regular basis.
Phone calls are addressed by friendly, well-spoken digital assistants and we get timely e-mails including the new telephone call details. Has been really handy for our tiny business particularly with staff taking leave or when they are off sick.
No problems and really easy to take care of. Our business runs a very busy telephone call centre and we use OfficeHQ for call centre overflow to take those telephone calls we're incapable to right away manage. This amounts to over 15,000 phone calls per annum that OfficeHQ deals with on our behalf. We have actually located the service to be absolutely seamless with all telephone calls being addressed on an extremely timely basis with immediate messaging and real-time coverage.
What can I state this business is fantastic. The procedure of setting up our firms was so easy and the customer support is great. Thank you Ingrid for all your aid, you have actually been remarkable. I would extremely suggest this company. Having actually utilized your solution continuously for 15 years (since 2007), OfficeHQ has actually really set the benchmark for this sector.
Thank you for the years and years of high quality solution you have given my business. 100% recommended an outstanding service and super-friendly team.
Clients usually qualify our solution by calling us prior to they reserve, so it is sales important that our phone is constantly answered professionally and quickly. OfficeHQ does that for us when we are remote to the office.
That ultimately never ever took place, as the service from the operatives in this business have been so good that they have basically come to be part of the FireCrunch group. The almost instant relay of consumer phone calls by email and text to our field operatives enables us to respond to customer queries quickly, plus the kind system established allows direct filling to the FireCrunch CRM without any handbook transfer called for by FireCrunch.
OfficeHQ we take into consideration the finest at this. What a great business partnership. I involved with OfficeHQ when I began my specialist services firm in March 2008. It resembled having my own people just down the corridor. I could be anywhere in the globe and be certain a genuine person would be there to take a telephone call from a client.
I highly recommend OfficeHQ. As I relocate right into retirement, I am extremely grateful for the assistance from the group at OfficeHQ.
We have actually been using OfficeHQ for over one decade and it's such a benefit to be complimentary of staffing frustrations, such as when they call unwell. With OfficeHQ as part of our group, there is always somebody offered to address telephone calls. OfficeHQ makes sure contact us to HR National are responded to 24 hr a day, 365 days a year.
I have been very pleased with their service over the past 18 months. We are an extremely active property firm that requires quickly and reliable solution for all of our phone calls. From taking building queries, to providing information regarding "open for evaluations" to purchasers, OfficeHQ has had us covered.
Very suggest this solution! OfficeHQ offers us the capability to do what we do best, both in the clinic and off-site. We're guaranteed in knowing we'll never miss out on a crucial phone call or potential consultation, all for a portion of the price of having our own receptionist. I have lately opened a new physio clinic and the team at OfficeHQ have actually been nothing yet outstanding to manage.
I could not rate OfficeHQ and their solution highly sufficient. We have been working with OfficeHQ for over 8 years. We are no much longer interrupted with calls, customers' details are taken accurately then you can choose e-mail or SMS notification.
Well done OfficeHQ, we would certainly be shed without you! Quit Sound Windows has actually been making use of OfficeHQ for several years.
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Latest Posts
What's The Best Virtual Receptionist Available
What Is The Best Virtual Receptionist On The Market
What Are The Best Short Term Virtual Receptionist Companies